Privacy Policy

Quickit ("we," "us," or "Quickit") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you interact with our website or mobile application (the "Platform") to book home services in Lucknow.

1. Information We Collect

We collect various types of personal data to provide and improve our services:

• Contact Data: Your home address (including Society, Tower, and Flat number), email address, and mobile number.
• Identity Data: Your full name and profile photograph.
• Transaction Data: Details of the services you have booked and limited payment identifiers processed via Razorpay.
• Technical Data: Your IP address, browser type, device ID, and platform activity managed through Firebase.

2. How We Collect Data

We use different methods to collect data from and about you:

• Direct Interaction: Information you provide when creating an account, filling out booking forms, or contacting us via WhatsApp.
• Automated Technologies: Technical data collected via cookies and server logs when you visit our website.

3. How We Use Your Data

We use your information only as permitted by law, primarily to:

• Verify your identity and manage your account via Firebase.
• Facilitate home services by sharing address details with our verified professionals.
• Process payments securely through Razorpay.
• Communicate booking updates and respond to support requests via WhatsApp.

4. Data Disclosures

We may share your personal data with:

• Service Professionals: To enable the delivery of requested home services in Lucknow.
• Third-Party Providers: Trusted partners such as Google Firebase (hosting/auth) and Razorpay (payments).
• Legal Authorities: When required by law to comply with legal obligations.

5. Data Security

We implement appropriate security measures, including encryption and secure authentication through Google Firebase, to protect your personal data from unauthorized access. You are responsible for maintaining the confidentiality of your account access credentials.

6. Your Rights

You have the right to access or correct your personal data, opt-out of marketing communications, or request the deletion of your account by contacting us at help@quickit.in.

7. Payments

We use Razorpay for processing payments. Razorpay adheres to PCI-DSS standards to ensure the secure handling of your payment information. Your purchase transaction data is only used for the duration necessary to complete the transaction.

8. Contact Us

If you have any questions about this policy or our data practices, please reach out to us:

• Email: help@quickit.in
• WhatsApp: +91 7080393131